Accessibility
While Clausework Professional Corporation ("Clausework") qualifies as a “small organisation” under the Integrated Accessibility Standards of the Accessibility for Ontarians with Disabilities Act, 2005 (the “AODA”), I am committed to exceeding minimum statutory requirements.
I recognize that disabilities may be visible or invisible, permanent, temporary, or episodic. Accessibility is about identifying and removing barriers wherever possible and responding thoughtfully where barriers cannot be removed. If you encounter a barrier not addressed in this policy, please contact me and I will make reasonable efforts to provide an alternative solution.
Clausework’s Commitment
Clausework is committed to providing services to persons with disabilities in ways that promote independence, dignity, integration, and equal opportunity. My goal is to provide all clients, including those with disabilities, with the same opportunity to access and use Clausework’s services. If a barrier can't be removed, I'll look for other ways for you to access my services.
Application
Despite the jurisdictional limits of the AODA, I am voluntarily applying this Accessible Policy to the delivery of all of Clausework’s services across Canada.
Website
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. This website is designed to conform to WCAG 2.0 level AA requirements.
Accessible Formats and Communication Supports
Upon request, accessible formats and communication supports are available for information provided by Clausework, including information about my services and this Website. I will work with you to determine an appropriate format or support in a timely manner and at no additional cost.
Assistive Devices
Persons with disabilities can access my services through the use of their own assistive devices. I have also familiarised myself with various assistive devices that clients with disabilities may use when accessing my services.
Support Persons
A support person or persons may join a client with disabilities in a legal consultation provided that the client consents, the support person(s) sign a confidentiality agreement, and there is no conflict of interest. To ensure the informed consent of the client, I will privately explain solicitor-client privilege and confidentiality to the client first.
Training
I am familiar with the purposes and requirements of the AODA and the Human Rights Code and have completed online training with respect to same. The training modules covered:
- how to interact and communicate with people with various types of disabilities;
- how to interact with people with disabilities who use an assistive device or require the assistance of a support person; and
- what to do if a person with a disability is having difficulty accessing my services.
I am committed to undergoing regular refresher training.
Feedback
I am always looking for ways to improve accessibility to my services and this Website and would welcome any feedback you may have. Feedback about the accessibility of this Website, my services, and this feedback process may be submitted using any of the following methods:
Phone: 416.987.9591
Email: accessibility@clausework.ca
Mail: 140 Yonge Street, Suite 200, Toronto, ON M5C 1X6
I will respond within one business day.
If you require an alternative method to provide feedback or communicate with me, please let me know. I am committed to working with you to identify an accessible communication method that meets your needs.
Updated February 2026